SESSION OVERVIEW:

Regulators are increasing their scrutiny of advice and product recommendations that senior investors are receiving from financial advisors. They have issued guidelines, best practices and proposed rules for financial advisors working with elderly clients. But, how do you follow those guidelines in times of heightened health concerns about person to person client meetings. We provide an overview of practices you should be following and tips on protecting the health of your clients while serving their best interests.

APPROACH:

There are a variety of unique situations that could arise when dealing with senior clients including signs of incapacity, sudden incapacity, signs of fraud, Power of Attorney issues and just bad decisions. Protect yourself and your senior clients by knowing the special rules for dealing with senior investors and how to implement those special rules/guidelines during a Pandemic. Protect your clients from fraud which has run rampant during the Pandemic.

WHAT YOU WILL LEARN:

• Senior client issues to watch out for - discussions to have
• Best practices, rules and guidance from regulators for working with senior clients
• How to address issues arising from the Pandemic

LEARNING ACTIVITIES: To test the learning process, the student will answer multiple-choice questions and contemplate the role of the advisor.