CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

Do you or your clients use PayPal for business transactions? Did you report them on your tax return?  If not, you’ll want to correct those errors or omissions quickly under the Voluntary Disclosures Program (VDP), because you are in the sights of the CRA.  A federal court ordered PayPal to disclose information about all business account holders who received or sent a payment between January 1, 2014, and November 10, 2017.

As of October 17, 2017 new mortgage rules were introduced that could change the way Canadians approach debt management. Advisors, we’ve prepared this resource to share with your clients so they understand how mortgages play a significant role in debt management strategies.

If you owe money to the CRA, but you can’t pay, what is the best course of action? For example, if you or your clients use Paypal for business and were not previously reporting this income on your tax returns, the new CRA requirements may leave you in a position where you have to pay taxes you weren’t anticipating.

Next year’s Distinguished Advisor Conference (being held in Quebec City, Nov. 11-14, 2018) will explore how the work of tax and financial advisors fits into a changing demographic landscape under the theme “The Changing Face of Community: Collaboration with Impact.” Registrations for delegates and speaker sponsors are now open, and we are asking for your input on the topics you’d like to explore more closely at the event.

November is financial literacy month, and it’s the perfect time to take advantage of educational opportunities before Knowledge Bureau’s December 15 registration deadline for Designation Programs.

The Ontario government released an economic statement on November 14 that reduces the small business tax rate, provides incentives for businesses with under 100 employees to hire 15 to 29 year olds and together with federal tax changes, significantly raises the marginal tax rates on passive income earned within a small business corporation upon distribution to individual shareholders.