CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

The federal government’s “hurry up” approach to major tax reforms in Canada needs to slow down to allow for careful analysis of the proposals and changes from all stakeholders,

“The difference between the richest man and the poorest is but a day of hunger and hour of thirst.” —Kahlil Gibran

What has more value: Artificial Intelligence or the advice humans give to their clients? The debate is on at the Distinguished Advisor Conference, November 5 - 8 in Kelowna.

Looking for a career-building “back-to-school” project? Knowledge Bureau has developed a new introductory tax course

It’s your last chance to participate in Knowledge Bureau’s trivia contest,

Darren Ryan, an insurance and financial services professional in St. John’s, NL, shares his thoughts about attending last year’s Distinguished Advisor Conference