CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

Now is the perfect time to look ahead and plan the training needs for you and your team for next tax season. The DFA-Tax Services Specialist™ Designation is a well-rounded program for those who wish to specialize in T1 tax preparation and planning. Enrol by June 15 and attend DAW as our guest.

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