CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

The average tax refund in Canada is now over $1620 – and that means millions of dollars of overpaid taxes are being taken out of the hands of average people all year long. At particular risk are employees. 

Siegfried Merten earned his MFA Designation in 2008 and has remained active with Knowledge Bureau as faculty member and Distinguished Advisor Conference attendee. We are pleased to have Siegfried as one of our distinguished grads.

Doug Nelson is author of the newly released Master Your Retirement and shares these wisdoms for retirement income planning. 

Previously undeducted resource allowances carried forward may have to be reduced under the debt forgiveness rules.

Knowledge Bureau's authors have been well represented across the media this past week – television, radio, print, and live events.

Kevin Gebert, author of Financial Fotographs, shares a brief excerpt from his chapter entitled “Just Coffee”.