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CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

Calling all Mentors, Leaders and Change-Makers on LinkedIn! Join our new Business Builder Group

The financial industry is truly at a crossroads of change. We feel pressure from disrupting forces like fintech and advisor-bots. Our clients need us more than ever, but they have concerns about our professionalism following the financial crisis of 2008. And we put pressure on ourselves to stay competitive and knowledgeable. But these are the kinds of challenges that we as entrepreneurs live for. They’re what make us survivors.

People in the News

Robbyn Swiscoski sings her praises of the T1 Professional Tax Preparation – Advanced Course

Gentle Reminder: Knowledge Bureau’s Taking a Summer Break

We hope that you’ve been enjoying the summer while you’ve been working away on your next designation, diploma or certificate. It’s our turn now to take a short break and get out into the sun!

TFSA Investors: You Have to Know the Fine Print

Investors and day traders beware: CRA is looking to collect $75 Million in taxes and penalties due to mistakes investors are making in their TFSAs. What’s at stake is the possible repayment of most of the investment, once penalties and interest are factored in. However, taxpayers may have more rights than may appear at first glance.

Investors Beware: Foreign Exchange Transactions Can Be Taxing

According to the Bank of Canada, the record low for the Canadian dollar against the US dollar, since October 1950, was recorded on the January 21, 2002 — just over 15 years ago — when the loonie was worth just sixty-two cents. But there have been some rebounds lately; and this means for some, there may be a tax consequence.

Is Your Retiring Client Too Successful? Eight Tax Savers Can Help

As Canadians, we’re encouraged —conditioned even — for most of our working lives to save as much as we can for retirement in an RRSP and to take advantage of the resulting tax savings and deferral. It’s a great deal. So, what happens in retirement when your clients’ savings have exceeded expectations and are now taxable?
 
 
 
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