Time’s Up: CRA’s 100 Day Mandate for Improvement

After years of frustration on the part of tax professionals and taxpayers alike, the Finance Minister ordered the Canada Revenue Agency to clean up its act in 100 days. Specifically, the improvement plan was to run from September 2 through December 11. Finance Minister and Minister of National Revenue, Francoise-Phillippe Champagne instructed CRA to fix “unacceptable wait times and service delays.” Time’s up this week and CRA has released an update on progress. What gets measured, gets done. Let’s see what CRA’s metrics show. 

CRA has been prolific recently, releasing its 2015 T1 General Income Tax and Benefits return, its schedules and auxiliary tax forms, together with accompanying guides and pamphlets. To get through them all is a challenge; so is understanding the volume of changes for the 2016 tax year.

CRA is saying “Happy New Year” by launching two new mobile apps: one for individuals and one for businesses. Taxpayers and their advisors may want to check them out. Individual taxpayers can now securely view certain information from their MyAccount data on a mobile app called MyCRA; for example, their notice of assessment, and RRSP and TFSA contribution room are all accessible to them on the go. They can also find out the status of their tax return – just how long that refund is going to take, and information about their social benefits and tax credits.

Last week, KBR took a look at the case of Blue v. the Queen in the Tax Court of Canada, in which the deductibility of support payments was challenged by the CRA. The leading case on the matter of deductible support payments is The Queen v. McKimmon [1990]. The following commentary summarizing the criteria was submitted by Greer Jacks.

Be curious. Enjoy the process. Marvel at life and its richness as you go along. Dr. Susan Biali, M.D.

Learn all the details behind the lines on the 2015 T1 return. But hurry: registration ends Friday January 15.  Designed for the busy tax and financial professional, Knowledge Bureau’s Advanced Tax Workshop is custom-designed to provide the most recent advanced updates from CRA and Finance Canada and to shake out the cobwebs in time for tax season. Ideal for training new and returning staff, too.

The time is now to earn a diploma as a Certified Personal Tax Practitioner. These professional credentials offer you the chance to have a current and well-rounded educational experience and get work in a career that’s in high demand.