Taxpayers’ Ombudsman Reappointed

Canada has a watchdog whose job it is to keep Canada Revenue Agency accountable to the taxpayers it serves. Mr. J. Paul Dubé was appointed as Canada's first Taxpayers' Ombudsman in February, 2008. His role is to investigate complaints from those who feel that their treatment by CRA has been unfair. As well, he works to ameliorate service to taxpayers by identifying areas that need improvement.

The Taxpayers' Ombudsman advises the Minister of National Revenue about issues related to service at the CRA.  He also enforces the Taxpayers Bill of Rights. Since his initial appointment Mr. Dubé has prepared several special reports which have been tabled in Parliament. On February 9, 2011, it was announced that Mr. Dubé had been reappointed to the position for a five-year term.