Last updated: June 10 2025
Evelyn Jacks
It may not be the first concern, but Canadians affected by wildfires may worry at some point about the tax consequences of lost records or missed filing deadlines – the next one on June 16 for those filing T1 returns with proprietorship income. Fortunately, the CRA offers Taxpayer Relief Provisions when there are circumstances beyond a taxpayer’s control, including natural disasters, serious illness or death in the family, or errors made by the CRA, which may trigger penalties and interest due to late or incomplete tax filings. Here’s what you need to know.
It may not be the first concern, but Canadians affected by wildfires may worry at some point about the tax consequences of lost records or missed filing deadlines – the next one on June 16 for those filing T1 returns with proprietorship income. Fortunately, the CRA offers Taxpayer Relief Provisions when there are circumstances beyond a taxpayer’s control, including natural disasters, serious illness or death in the family, or errors made by the CRA, which may trigger penalties and interest due to late or incomplete tax filings. Here’s what you need to know.
The Backdrop. The Canadian tax system is based on self-assessment. It encourages taxpayers to self-report income, deductions and credits and to file their tax returns on time. Canadians in fact are very compliant. Of the over 31 Million tax returns filed fewer than 500,000 (less than 2%) file late with a penalty, and on average that penalty is only $320.
The success of our self-assessment tax system revolves around the themes of fairness and equity, which are promoted specifically through two initiatives at the federal level:
The Voluntary Compliance Program (VCP) is described in CRA publication IC 00-1 as "a fairness program that is aimed at providing clients with an opportunity to correct past omissions, thus rendering themselves compliant. By offering this opportunity for clients to self-correct, the program provides a greater level of fairness to all clients and stakeholders."
Three criteria have to be met for a taxpayer to file a delinquent return or make changes to prior filed returns, under the VCP:
Otherwise, adjustments to previously filed returns, or the filing of a delinquent return, are made under the Taxpayer Relief Provisions.
Taxpayer Relief Provisions. CRA is bound by a three year statute of limitations when selecting tax returns for audit and reassessment, unless there is fraud. However, the taxpayer has privileges to request tax refunds over a broader time frame. In 1991, a series of administrative measures, known as the "Taxpayer Relief Provisions" (formerly known as "The Fairness Package"), were introduced to allow taxpayers leniency in three areas:
Taxpayers and their advisors can also request leniency in circumstances specific to the taxpayer by contacting CRA, and completing form RC 4288, outlining the following:
Model Taxpayer Factor. The Fairness Committee will assess all requests for leniency based on the following criteria:
In addition, extraordinary events that may give rise to the cancellation of penalties and interest include:
Bottom Line: These requests will be assessed on an individual basis. This can take 8 months or longer to complete however. To apply online, and individual may sign in to My Account or Represent a Client and under “Accounts and payments” select “Request relief of penalties and interest”. To apply online for a business, go to My Business Account or Represent and select the correct account (income tax, GST/HST, payroll, etc.) and then request relief.
Additional educational resources: The CE Summit Advisory Diploma Program which features a comprehensive online audit defence event on September 17. Register for the full program online!